Terms and Conditions

Terms and Conditions

CANCELLATIONS BY THE PARTICIPANT:

Cancellation up to 24 hours before the start with full refund
 

CANCELLATIONS BY ADVENTURE TOURS MALLORCA SL:

100% refund of the total amount.

CANCELLATIONS DUE TO BAD WEATHER (1):

100% refund of the total amount.

(1) Bad weather is considered when conditions prevent the safe execution of the activity. Cloudiness or rain are not considered bad weather under any circumstances.

CANCELLATIONS FOR EVENTS OR GROUP BOOKINGS:

Cancellation more than 30 days before the activity: 100% refund of the total amount.

Cancellation more than 7 days before the activity: 30% fee, 70% refund of the total amount.

Cancellation 7 days or less before the activity: 100% fee, 0% refund of the total amount.

RECOMMENDATIONS AND IMPORTANT INFORMATION:

We recommend that you carefully read the provided information before participating in the activity, as compliance with the rules is mandatory in order to take part in the buggy tour.

  • The minimum age for drivers is 21 years.
  • Participation is possible for children aged 4 and above.
  • No deposit is required, but there is a deductible of €1,500.00 in the event of an accident.
  • For an additional €20 PER driver, the deductible can be reduced to €0.00. This must be paid on-site before the tour starts, if desired.
  • In case of willful disregard of the guide’s safety instructions or traffic rules, the participant must bear the full cost of any damage.
  • One driver change is allowed during the tour.
  • Buggy drivers must bring their ORIGINAL and VALID driver’s license from their home country. OTHER DOCUMENTS WILL NOT BE ACCEPTED. (No copies, photos, PDFs, or apps).
  • Closed shoes are mandatory. Flip-flops are not allowed.
  • We recommend wearing sturdy clothing and sunglasses for the ride.
  • We will make a stop at the Randa Monastery, so we recommend bringing some small change for the coffee break.
  • The tour starts ON TIME. We CANNOT wait for late participants. We kindly ask for your understanding and recommend planning your travel time and possible parking search in advance.
  • Adventure Tours Mallorca reserves the right to exclude customers under the influence of alcohol or drugs from the tour – No refunds will be issued.

If you have any questions, you can reach us at

Phone number +34 611205745

during business hours from 9:00 a.m. to 6:00 p.m.